Frequently Asked Questions
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Orders & Quoting
How does the quoting process work?
Submit an inquiry with the product SKU, quantity, destination and application details. Our sales team will review specifications, lead time and shipping options during business hours.
What is the minimum order quantity (MOQ)?
MOQ varies by product, supplier and production status. Share the required quantity and we will confirm sample or batch options in the quotation.
Can I request a sample before placing a bulk order?
Yes. Sample orders are available for most products. Contact us via WhatsApp or email with the product SKU to request sample pricing and availability.
How long does it take to receive a quote?
Review time depends on the number of products and the technical details required. We confirm the next step during business hours and provide a quotation after specifications and supply terms are checked.
Payment & Pricing
What payment methods do you accept?
We accept bank transfers (T/T), PayPal (for small orders), and letters of credit (L/C) for established customers. Payment terms are negotiable for long-term partners.
Do you offer credit terms?
Credit terms are available for verified business customers after a trial period. Contact our sales team to discuss payment arrangements.
How are product and shipping costs quoted?
We prepare a tailored quotation based on product specification, quantity, destination and shipping method. The quotation clearly states the applicable trade terms and freight charges.
Shipping & Delivery
Which countries do you ship to?
Available routes depend on the destination, shipment size and trade terms. Express, air and sea options can be reviewed as part of the quotation.
What is the typical lead time?
Lead time varies by product and quantity. Standard items ship within 5-15 business days after payment confirmation. Custom or large orders may take 20-45 days. Expedited options are available.
Can you handle customs clearance?
We provide all necessary export documentation (commercial invoice, packing list, COO, etc.) to facilitate customs clearance. Import duties and taxes are the buyers responsibility.
Quality & Certifications
Are your products certified?
Certification and compliance documents vary by part number. We verify the listed rating and official document availability during quotation.
How do you ensure product quality?
Inspection scope depends on the product and order. Available checks, third-party inspection options and required documents are confirmed in the quotation.
Do you offer custom branding or packaging?
Branding, packaging and customization depend on the product and order volume. Share your requirements so we can confirm available options with the supply partner.
Company & Contact
Where is Yeeparts located?
Our headquarters and quality control team are based in Shenzhen, China — the heart of Chinas electronics and EV component manufacturing hub. We have sales representatives in multiple countries.
How can I contact Yeeparts?
Use the inquiry form or email sales@yeeparts.com. WhatsApp is shown only when a verified business number is configured.
Still have questions?
Our team is ready to help. Send us your requirement for a business-day review.